Help & Support

Frequently Asked Questions

Find answers to common questions about using ProjectList, purchasing projects, downloads, and more.

Getting Started

How do I create an account on ProjectList?

Creating an account is simple! Click on the 'Login' or 'Sign Up' button in the navigation menu. You can register using your email address. Once registered, you'll have access to browse projects, make purchases, and download your purchased items.

Do I need to create an account to browse projects?

No, you can browse our marketplace and view project details without creating an account. However, you'll need to create an account to make purchases and download projects.

Is registration free?

Yes, creating an account on ProjectList is completely free. There are no hidden fees or subscription charges. You only pay for the projects you choose to purchase.

Purchasing Projects

How do I purchase a project?

Browse our marketplace and click on any project that interests you. Review the project details, including description, features, and preview images. Click the 'Buy Now' button, complete the secure payment process through Razorpay, and you'll instantly receive access to download all project files.

What payment methods do you accept?

We accept all major payment methods through Razorpay, including credit cards, debit cards, UPI, net banking, and digital wallets. All transactions are processed securely with industry-standard encryption.

What will I receive after purchasing a project?

After purchase, you'll receive instant access to download: complete source code, comprehensive documentation, demo videos (if available), project assets, setup instructions, and any additional resources included with the project.

Can I preview a project before purchasing?

Yes! Each project listing includes detailed descriptions, feature lists, preview images, and demo video links (when available). This gives you a comprehensive understanding of what you'll receive before making a purchase.

Are there any recurring fees or subscriptions?

No, ProjectList operates on a one-time purchase model. Once you buy a project, it's yours to keep forever. There are no monthly fees, subscriptions, or recurring charges.

Downloads & Access

How do I download my purchased projects?

After completing your purchase, navigate to your dashboard or the project's download page. You'll find download links for all project files, including source code, documentation, and assets. Downloads are available immediately after payment confirmation.

How many times can I download a purchased project?

You can download your purchased projects unlimited times. Once you've purchased a project, it's permanently added to your account, and you can access it anytime from your dashboard.

What if I lose my downloaded files?

No problem! Since purchased projects are permanently linked to your account, you can always log in and download them again at any time. There's no limit on the number of downloads.

Can I access projects on multiple devices?

Yes, you can access your account and download projects from any device. Simply log in to your account from any computer, tablet, or mobile device to access your purchased projects.

Project Quality & Support

How do you ensure project quality?

All projects on our platform undergo a rigorous quality review process. We verify code quality, documentation completeness, functionality, and educational value before listing. Only projects that meet our high standards are made available to customers.

What if a project doesn't work as described?

If you encounter any technical issues with a purchased project, please contact our support team immediately at xstoxservicespvtlimited@gmail.com. We'll investigate the issue and work to resolve it. While we cannot provide refunds, our support team will assist you in getting the project working properly. All projects undergo quality checks before being listed, and we're committed to helping you succeed with your purchase.

Do projects come with support?

While we don't provide direct development support for individual projects, all projects include comprehensive documentation and setup instructions. For technical issues or questions about our platform, our customer support team is available 24/7 to assist you.

Can I request a specific type of project?

While we don't currently offer custom project creation services, we regularly add new projects to our catalog. You can browse our marketplace to see if we have projects matching your needs, or contact us to suggest project categories you'd like to see.

Refunds & Returns

What is your refund policy?

Due to the digital nature of our products, all sales are final. We do not offer refunds, returns, or exchanges once a purchase has been completed. This policy applies to all projects purchased through our platform, regardless of the reason. We encourage customers to carefully review project descriptions, previews, and demo videos before making a purchase.

Can I get a refund if I'm not satisfied with my purchase?

No, we do not provide refunds for any purchases. All sales are final. Before purchasing, please ensure you have reviewed the project details, features, and requirements. If you have questions about a project before purchasing, please contact our support team for assistance.

What if I encounter technical issues with my purchased project?

If you experience technical issues with a purchased project, please contact our support team at xstoxservicespvtlimited@gmail.com. While we cannot provide refunds, our support team will assist you in resolving technical issues and help you get the project working properly. All projects include documentation and setup instructions to help you get started.

Account & Security

How do I reset my password?

If you've forgotten your password, click on 'Forgot Password' on the login page. Enter your registered email address, and you'll receive instructions to reset your password. Follow the link in the email to create a new password.

Is my payment information secure?

Absolutely. We use Razorpay, a PCI-DSS compliant payment processor, to handle all transactions. We never store your full payment card details on our servers. All payment data is encrypted and processed securely through Razorpay's secure infrastructure.

How do I update my account information?

Log in to your account and navigate to your dashboard. You can update your email address, name, and other account information from your profile settings.

Can I delete my account?

Yes, you can request account deletion by contacting our support team. Please note that deleting your account will remove your access to previously purchased projects, so make sure to download all your projects before requesting deletion.

Project Categories

What types of projects are available?

We offer projects across multiple categories including Web Development (React, Next.js, Node.js), Mobile Development (React Native, Flutter), Machine Learning & AI, IoT & Embedded Systems, Blockchain & Cryptocurrency, Data Science, Cybersecurity, Cloud Computing, Game Development, and more.

Are projects organized by academic level?

Yes, projects are categorized by academic level including BTech, BSc, MTech, PhD, and Hackathon projects. This helps you find projects appropriate for your educational level or professional needs.

Do you add new projects regularly?

Yes, we continuously expand our catalog with new, high-quality projects. Check back regularly or browse our marketplace to discover the latest additions across all categories.

Technical Support

I'm having trouble downloading a project. What should I do?

First, ensure you're logged in to the account used for purchase. Clear your browser cache and try again. If issues persist, check your internet connection or try a different browser. Contact support if the problem continues.

The project files won't open or extract. What's wrong?

Ensure you have the appropriate software to extract ZIP files (like WinRAR, 7-Zip, or built-in extraction tools). Some projects may require specific software or development environments. Check the project documentation for system requirements.

How do I set up and run a purchased project?

Each project includes detailed setup instructions in its documentation. Typically, you'll need to install required dependencies, configure environment variables, and follow the step-by-step setup guide provided with the project.

What if I need help with a specific technology used in a project?

While we don't provide tutoring services, our projects include comprehensive documentation and code comments. For platform-related issues, our support team can assist. For learning specific technologies, we recommend official documentation and online learning resources.

Still Need Help?

Can't find the answer you're looking for? Our support team is available 24/7 to assist you.